A1: About ESL color: we have three colors black, red, white, some have four color black, red, white, yellow.
Q2: How long the life time of the ESL battery?
A2: Normally is 5 years, we use the normal type battery in the market, when it out of battery, you can buy the battery in your local continue to use ESL.
Q3: How to update the price with ERP system? Does it support Spanish?
A3: We have 2 ways to achieve it,ESL interface and software fully support Spanish characters.
Way 1: We provide standard API interface, ERP vendors will push the data to our cloud price tag system through the API interface.
Way 2: ERP vendors provide API interface documentation, we carry out interface development.
Q4: How to connect the price tag with the base station?
A4: The communication between the price tag and the base station is not through WIFI, it is the private protocol of 2.4G, it needs extra router or switch for the price tag base station to connect to the cloud platform.
Q5: What certification of ESL have?
A5: It have CE,FCC and RoHS certification.
Q6: About the customized options, such as add company logo on ESL or the color of ESL?
A6: The ESL is reserved for labeling and we can provide electronic price tags without any company logo, which can be affixed with your company logo.
In terms of colour we currently offer ESL in a white casing, other colour can be customized but there is a minimum order quantity.
Q7: About detailed product specifications?
A7: We can provide product specifications (specifications include RF frequency, battery life, weight and display colour), test certificates (CE, FCC, RoHS), user manuals and detailed information on warranty terms and technical support.
Q8: About how to shipping ESL?
A8: we have the long time cooperation shipping company, they can help us ship the goods with batteries, they are expert in handling with the battery goods.
Q9: Before the bulk order, how to test ESL?
A9: we have a demo kit, it includes most of our tag sizes and types, it also have a AP and power adapter, the price is 225$, normally our clients buy it to test.
Q1 0: what level of customization is allowed?
A10: Functional customization according to the project.
-Customization requirements on software functions
-Customization of API interface
-Product appearance customization (brand LOGO information)